Privacy

PorceLens · Effective 13 September 2026

Information used

We process the photographs you submit, capture details, optional auction links, a randomly assigned account identifier, appraisal jobs and results. We keep account credentials in the device’s secure storage. A recovery code can restore access to the same account; our server stores its hash, not the readable code.

Apple processes in-app payments. RevenueCat processes purchase identifiers, product identifiers and purchase or refund status linked to your PorceLens account. We do not receive your full payment card details. Service providers may process network information, including IP addresses, to operate and secure the service.

Purpose and providers

This information is used to produce appraisals, display and reconcile purchased credits, prevent duplicate charges, recover accounts and investigate failures. Purchase history and account identifiers also support RevenueCat purchase and revenue reports. Hosting and processing use Fly.io, Neon, Tigris and RunPod. Payment validation uses Apple and RevenueCat. Processing may occur in countries other than your own.

Submitted images are not added to model-training datasets by default. PorceLens does not request advertising tracking permission or use an advertising identifier in this release.

Retention and deletion

Uploaded appraisal images are scheduled for deletion 7 days after a job ends, and server result files after 30 days. Background deletion may take additional time during service failures. Reports you save on your device remain there until you delete them or remove the app.

To delete your account, open Account → Delete account. First finish or cancel any active appraisal. Account access and recovery are revoked; server photos and reports are queued for deletion. Minimal transaction, settlement and security records remain for refund reconciliation, fraud prevention and applicable recordkeeping. Deleting an account does not itself request an Apple refund.

Your choices

Photo and camera access is controlled in iOS Settings. You can contact us about access, correction or deletion of your information. Include your PorceLens account identifier if available, but never send passwords, recovery codes or full payment details.